Advances in Speech Recognition: Mobile Environments, Call - download pdf or read online

By William Meisel (auth.), Amy Neustein (eds.)

ISBN-10: 1441959505

ISBN-13: 9781441959508

Advances in Speech acceptance offers a discussion board for today’s speech expertise leaders – drawn from inner most company and from educational associations worldwide – to debate the demanding situations, advances and aspirations of voice expertise, which has turn into a part of the operating equipment of lifestyle for shoppers, agencies and healthcare companies either within the army and within the deepest area. This anthology is split into 3 sections – cellular environments, name facilities and clinics – representing the examine findings of over 30 specialists: speech engineers, procedure designers, linguists, IT (information expertise) and MIS (management details platforms) experts. Advances in Speech reputation is brought by way of speech icons Judith Markowitz and invoice Scholz who together wrote the book’s foreword. The ebook ends with a strong coda via Jim Larson, who brilliantly forecasts in his epilogue the guarantees and, occasionally, the perils of complex speech attractiveness expertise. Advances in Speech acceptance is an invaluable ebook for speech software program builders, speech engineers and others within the box of speech technology.

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Extra info for Advances in Speech Recognition: Mobile Environments, Call Centers and Clinics

Sample text

Most dictation systems tune both to the vocabulary usage and voice of the user. One dictation application for mobile phones downloads and incorporates contact names (if the owner allows) and can thus be accurate in transcribing proper names that are in the contact database. In the case of voicemail-to-text services, an area growing rapidly, there is more context than one might initially think, because in part it is a personal voicemail inbox. ” I am unlikely to say “Hi, Sally” unless I’ve dialed a wrong number.

One role for using editors is that the corrections can be used to improve the accuracy of speech recognition if used to fine-tune the speech recognition parameters. Such adaptive speech recognition has long been incorporated in some dictation systems, including medical systems. Review and adjustment of speech recognition using people occurs in call centers as well, although in a less obvious way. Automated customer service applications require tuning by review of what callers unexpectedly say that causes failure of the automated system.

W. O. com A. 1007/978-1-4419-5951-5_1, © Springer Science+Business Media, LLC 2010 3 4 W. Meisel • It is truly a “personal telephone” – even more personal than a “personal computer,” which is often shared. As a personal device, features and services can be tailored to our individual preferences and needs. • It is becoming an extension of ourselves since we can always have it with us. It, for example, makes it unnecessary to remember phone numbers. In the future, we are likely to think of it as our friendly personal assistant, providing a host of services.

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Advances in Speech Recognition: Mobile Environments, Call Centers and Clinics by William Meisel (auth.), Amy Neustein (eds.)


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