New PDF release: Assertiveness : a practical approach

By Stephanie Holland; Clare Ward

ISBN-10: 0863880819

ISBN-13: 9780863880810

This identify bargains a chance for execs from all backgrounds to improve an figuring out of assertiveness. it's a useful operating guide from that may be utilized the foundations of assertiveness.

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Extra resources for Assertiveness : a practical approach

Example text

Two days later, when it rang again, Moira decided to be assertive.  .  .  .  How about meeting tomorrow for lunch, when we've both got more time? Moira was valuing herself and her friend by recognising that their needs had equal importance.  Sometimes, however, there is little choice, as the other person's need is obviously greater than our own: • You have a seat booked at the theatre and your babysitter can't make it; • You had planned a day off work and the whole department is decimated by 'flu; • You are late for work and your partner's car won't start.

How about meeting tomorrow for lunch, when we've both got more time? Moira was valuing herself and her friend by recognising that their needs had equal importance.  Sometimes, however, there is little choice, as the other person's need is obviously greater than our own: • You have a seat booked at the theatre and your babysitter can't make it; • You had planned a day off work and the whole department is decimated by 'flu; • You are late for work and your partner's car won't start. The difficulty arises when both people's needs are pressing: • You want to go on holiday in September; your children prefer August; • You want to smoke during staff meetings; your colleagues disapprove; • Your partner is offered work in the South and you want to stay in the North.

If an agreement cannot be reached it is important to spell out the consequences, ensuring they are reasonable and that you are prepared to carry them out. " Page 38 Of course people do not always stick to the agreements they have made, but, having once broached the subject, it is much easier for you to raise the issue again if the situation deteriorates. Step Seven It may be helpful to summarise the points that you have agreed on before ending on a positive comment.  Some of the conflicts we experience with regard to our sexuality are discussed in the next chapter.

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Assertiveness : a practical approach by Stephanie Holland; Clare Ward


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