Download e-book for iPad: Quality by design : a clinical microsystems approach by Eugene C. Nelson, Paul B. Batalden, Marjorie M. Godfrey

By Eugene C. Nelson, Paul B. Batalden, Marjorie M. Godfrey

ISBN-10: 0787978981

ISBN-13: 9780787978983

Quality through Design displays the learn and utilized education performed at Dartmouth clinical university below the management of Gene Nelson, Paul Batalden, and Marjorie Godfrey. The booklet contains the examine result of high-performing medical microsystems, illustrative case experiences that spotlight person medical courses, guiding rules which are simply utilized, and instruments, suggestions, and techniques that may be tailored by way of medical practices and interdisciplinary medical groups. The authors

  • describe how you can advance microsystems which may reach top functionality via energetic engagement of interdisciplinary groups in studying and utilizing development technological know-how and measurement;
  • explore the essence of management for scientific Microsystems;
  • show what mid-level leaders can do to let top functionality on the entrance strains of care;
  • outline the layout and redecorate of prone and making plans care to compare sufferer wishes with prone offered;
  • examine the difficulty of safety;
  • describe the important position of information in making a wealthy and beneficial info environment;
  • provide a middle curriculum which can construct microsystems’ potential, offer good care, advertise a favorable paintings atmosphere, and give a contribution to the bigger organization.

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Extra info for Quality by design : a clinical microsystems approach

Sample text

The chapters in Part One explore the many facets of microsystem thinking. Part One provides frameworks, case studies, principles, and practical examples. Here is a brief preview of what we cover in Part One. • Chapter One presents background information, including a description of clinical microsystems, and summarizes recent research on the factors that blend together to generate high performance. • Chapter Two describes the developmental journey that microsystems can take to attain peak performance.

His health care roles have included clinical practitioner, assistant surgeon general, United States Public Health Service (USPHS), clinical researcher, clinical scholar program developer, and governing board member for hospitals and health systems. He has written many articles, books, and monographs and has made videotapes about the improvement of health care quality. The Editors xli He has received several awards for his work: the Ernest A. Codman lifetime achievement award for quality improvement and measurement, the Alfred I.

To screen sites for possible inclusion in the study, we used two data collection instruments: Self-administered microsystem survey. This fifteen-item survey was mailed to potential sites for self-completion and was used for self-assessment of performance based on key characteristics identified in Donaldson and Mohr’s IOM study in 2000. Telephone interview. A thirty-minute telephone survey was conducted with potential sites. Lead field researchers used a semistructured interview guide to gather data on the nature of the microsystem and its delivery processes, the quality of care and services, cost efficiency, and waste reduction.

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Quality by design : a clinical microsystems approach by Eugene C. Nelson, Paul B. Batalden, Marjorie M. Godfrey

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