By Mick Cope
Each advisor wishes a transparent and concise swap version that may force the luck of a variety of switch initiatives. Seven C's of Consulting, moment variation bargains simply the sort of version, Mick Cope's confirmed 7Cs--client, make clear, create, swap, make sure, proceed and shut. This publication bargains either new and skilled specialists a great framework for handling any consulting project. Mick Cope indicates the way to use the 7Cs version to enhance your professionalism, and carry clearer and extra measurable effects in your consumers and carry them again for extra. This thoroughly revised moment version contains broad assurance of recent versions, in addition to completely new insurance of moral consulting within the period after Arthur Andersen.
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Additional info for The Seven Cs of Consulting: The definitive guide to the consulting process (2nd Edition)
There will always be time pressure in any engagement. Both the coach and client are busy people and are probably being pressured by their boss or organization to get things moving so they can ‘get back and do some real work’. It is this repressive force that causes both parties to seek out instant solutions – quick fixes that can get the problem sorted so they can get on with things. The positive force applied here must be the emotional courage and strength of both players to resist any shortterm pressure and really try to seek out a solution that is most 5 6 The Seven Cs of Consulting appropriate for this particular situation – and not just borrow a quickfit solution from an earlier engagement.
Once the client notices this in the consultant they will begin to question the value to be derived from the relationship; if 29 30 The Seven Cs of Consulting the consultant notices such a lack of congruence in the client they should look deeper for the disconnect and more importantly question why the client feels the need to not be truthful with them. ■ Responsive: This refers to the consultant’s ability to focus on the client world and suspend their own maps and needs. By being responsive to the client the consultant is signalling a willingness and ability to affiliate and experience the whole situation the client is experiencing.
In some cases it might be the opening pitch for a new tender, so the sales process will be very overt and understood by both parties. In other cases it might be more subtle, with a cup of coffee with someone who might be a client sometime in the future. Either way, there will be a sales element that needs to be consciously managed by the consultant. When approaching a new client you are in a sense selling yourself. You are trying to promote yourself to this other person and ideally you would like them to buy you or the ideas you are offering.
The Seven Cs of Consulting: The definitive guide to the consulting process (2nd Edition) by Mick Cope